FAQs

Yes, our fleet includes flatbed tow trucks, which we utilize for various towing needs.

We provide round-the-clock emergency service, available 24 hours a day.

Our comprehensive range of emergency and towing services includes: 24-hour emergency towing and accident recovery, battery jump-start and flat tire assistance, fuel delivery and lockout assistance, winching and off-road recovery services, and specialized towing options such as flatbed, motorcycle, and commercial vehicle towing.

Yes, we provide long distance towing services for clients who require vehicle transportation over extended distances.

We are equipped to tow small to medium-sized vehicles. For specific vehicle towing capabilities, please contact us directly to discuss availability.

We provide fast, reliable towing and roadside assistance across Winnebago and Boone County, IL, ensuring quick response times to local neighborhoods and surrounding areas whenever you need help.

We tow a wide range of vehicles, including cars, SUVs, pickup trucks, motorcycles, vans, box trucks, and small commercial vehicles. We also specialize in classic cars and low-clearance vehicles using damage-free flatbed towing. For larger loads, we offer light- and medium-duty towing and equipment transport by request.

We provide 24/7 dispatch and fast response times. In most areas, our team arrives within [20–45 minutes, depending on traffic and location]. Urgent calls from highways or accident scenes are prioritized, and we provide real-time GPS tracking, live updates via text, and fully licensed and insured service to ensure your safety and peace of mind.

Yes. Our roadside assistance services include jump-starts, lockout service, flat tire changes, fuel delivery, and winch-outs. If your vehicle can be safely moved without a tow, we’ll get you going on the spot; otherwise, we provide emergency towing to your home or preferred repair shop.

Our pricing is transparent and competitive. Typical charges include a base hook-up fee plus per-mile rates, with flat fees for certain roadside services. Final quotes depend on vehicle type, distance, location, time of day, and recovery complexity. Call/text or request an online quote for a clear estimate before we dispatch.

Yes. For private property towing, we follow all local and state regulations, including proper signage and authorization from the property owner. For accident towing, we coordinate with law enforcement and insurance providers to safely recover and transport your vehicle to your chosen body shop or storage facility. Our team is fully licensed, insured, and police rotation-ready (if applicable), with pre- and post-tow photos provided for transparency.

We work with most roadside assistance programs and insurance providers. Depending on your coverage, we can direct bill or provide a receipt for reimbursement. Just let us know your provider, and we’ll guide you through the process to make it as smooth as possible.

Yes! Our tow trucks and dispatch team are available 24 hours a day, 7 days a week, 365 days a year, including nights, weekends, and holidays. Whether you’re stranded on the highway or at home, we’re here when you need us.

Scheduling is easy. Call or text for immediate dispatch, book online with your location, vehicle, and destination, or share your GPS pin for the fastest, most accurate arrival. We’ll confirm your ETA, quote, and drop-off location and provide updates until the job is complete.

Your vehicle’s safety is our top priority. We use certified equipment, soft straps for wheel and tire protection, proper tie-down points, and low-angle flatbeds for low-clearance cars. Our drivers are trained, licensed, and insured, and we document pre- and post-tow photos for transparency. We also follow manufacturer towing guidelines whenever applicable and provide a damage-free guarantee using DOT-compliant equipment.

Yes—you choose the destination. We can recommend trusted local shops, but we’ll tow to any shop, dealership, home, or storage lot you prefer.

We provide long-distance and interstate towing by appointment. Contact us for availability, rates, and scheduling.